Refund policy

Last updated: August 6, 2026

Every item at Trade Tested is printed to order just for you. We don't keep stock sitting around; we make it when you buy it. Because of that, our return policy looks a little different from a typical store.

Damaged, Defective, or Misprinted Items

If your order arrives damaged, defective, or misprinted, we'll make it right, no questions asked. Contact us within 30 days of delivery with a photo of the issue, and we'll send a free replacement or issue a full refund.

Wrong Size or Changed Your Mind

Since each shirt is printed specifically for your order, we're not able to accept returns or exchanges for sizing issues or buyer's remorse. Please check our size chart carefully before ordering. If you're unsure, reach out and we'll help you pick the right fit.

Wrong Address

Please double check your shipping address at checkout. We can't be responsible for orders sent to an incorrect address provided by the customer, though we'll do what we can to help track down a lost package.

Order Changes and Cancellations

Because production often starts within hours of an order being placed, we can only accommodate cancellations or changes if you contact us right away. Once an order has entered production, we're unable to cancel or modify it.

Late or Missing Refunds

If you haven't received a refund after we've confirmed one, first check your bank or card statement, then contact your card issuer, since it can take some time before a refund is officially posted. If it's still missing after that, reach out and we'll sort it out.